 | My USB Flash Drive does not work, it says, there is no disk in the drive, please insert disk to drive "X". | | Usage problems | |
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| My USB Flash drive does not work, it says the disk is write protected. | | Usage problems | |
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| I can not use my USB Flash drive, it says the disk is unformatted, by can not be formatted by MS-Windows format command. | | Usage problems | |
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| Do I need authorization code for Ur-smart? | | Usage problems | |
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| Can I activate Ur-smart without entering password? | | Usage problems | |
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| I forget the password. | | Usage problems | |
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| My windows 98SE system does not recognize the USB drive after install its driver. | | Installation issues | |
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| My Mac OS doesn’t see the USB drive. | | Installation issues | |
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| My system doesn’t recognize the USB drive (Windows XP/2000/ME) | | Installation issues | |
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| My USB drive shows up in the device manager, and it appears working properly, but I can’t see a removable disk in “My computer” | | Installation issues | |
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