|
|
|
1.
|
Repairs
and exchange procedures
For general customers, please visit
the PQI service center listed below
for prompt service for your repairing
or exchanging product :
 |
Your original place of purchase（Retail warranty services）
|
|
PQI Taipei Service Center
| Location |
: |
Booth No. A06, Rainbow Plaza
No. 34, Sec.1, Bade Rd., Taipei, Taiwan. |
| Tel |
: |
02-2356-7266 |
Fax : 02-2356-7267 |
Hours of
operation |
: |
| Monday ~ Friday |
|
11：00am～10：00pm |
| Saturday |
|
10：30am～10：30pm |
| Sunday |
|
10：30am～09：30pm |
|
|
|
Taichung Service Center
| Location |
: |
Booth B10, B1 level, Taichung NOVA
No. 508, Yingcai Rd.,West Dsitrict, Taichung City 403Taiwan (R.O.C.) |
| Tel |
: |
04-2329-7522 |
Fax : 04-2329-7523 |
Hours of
operation |
: |
| Monday ~ Friday |
|
11：00am～10：00pm |
| Saturday |
|
10：30am～10：30pm |
| Sunday |
|
10：30am～09：30pm |
|
|
|
PQI Taipei Headquarters
E-Maill Address: rma-service@pqi.com.tw
|
|
|
PQI Authorized Service Center（PQI Memory Module Retail Pack only）
| Location |
: |
Nai-Hung Technology CO., Ltd.
No.9, Lane 49, Jhongshan Rd., Central District, Taichung, Taiwan |
| Tel |
: |
04-2226-5635 |
Fax : 04-2223-2214 |
| 04-2226-4545 |
Hours of
operation |
: |
| Monday ~ Saturday |
|
10：00am～10：00pm |
| Sunday |
|
11：00am～06：30pm |
|
|
| Location |
: |
Bei-Guan Computers
2F., No.128, Jianguo 2nd Rd., Sanmin District, Kaohsiung, Taiwan |
| Tel |
: |
07-237-2721 |
Fax : 07-236-6964 |
Hours of
operation |
: |
| Monday ~ Sunday |
|
10：00am～10：00pm |
|
|
|
|
2.
|
Conditions
for product warranties
When PQI repairs service is required,
please visit a PQI shop. Customers will
need to have proof of purchase (eg.
Warranty card or receipt) indicating
the date of purchase to ensure the product
is within the warranty period.
|
|
3.
|
Rules
for exchange and repairs
|
Within
7 days of purchase
Within 7 days (starting from receipts
issuing date) of purchase at the
PQI shop, customers wanting to
return their PQI products are
allowed to exchange for another
product (limiting to PQI shop
purchases only)
|
|
7
days after purchase but within
the warranty period
As we, PQI are still responsible
for the proper functioning of
the PQI product within the warranty
period. Any non-human faulted
product repairs will require no
excess fees.
|
|
Outside
the warranty period
Repair services will still be
provided for products outside
of the warranty period. However,
a repair fee (eg. labor, parts)
may incur at the customer's expense. |
|
|
4.
|
Warranties
are voided when
|
Damaged during transportation
|
|
Accident, human
error, improper use or installation
and modification of any parts
resulting in malfunctioning or
damage
|
|
Damages caused by
natural disasters or a result
of electrical problems |
|
|
|
